An Australian Credit Licence holder is required by law to have various compliance measures in place. Sophie Grace understands the frustration associated with a “one size fits all” approach. We will design compliance procedures that are appropriate to the size, structure and activities of your credit business.
Sophie Grace prepares all compliance procedural documentation to address the obligations imposed on Australian Credit Licence holders. Our Credit licence compliance program documentation has been drafted to meet the compliance obligations as set out in:
- the National Consumer Credit Protection Act 2009;
- the National Consumer Credit Protection Regulations 2009;
- the National Consumer Credit Protection Amendment (Debt Management Services) Regulations 2021;
- ASIC Regulatory Guides;
- Australian Credit Licence conditions; and
- other relevant financial services laws
Each of the procedures below, once tailored to your business, will form part of a body of documentation required by ASIC when obtaining and holding an Australian Credit licence. This suite of documents is called a Compliance Program. The following procedures are available at Sophie Grace for purchase separately or together at a discounted price. Please click on each of the following policies and procedures to learn more about each template.
Please note that not all the procedures listed will apply to each Credit licence holder. If you would like to obtain further information or assistance, please contact Sophie Grace directly.
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ACL Credit Representatives Risk Assessment Template
$50.00 -

ACL Debt Collection Policy Template
$220.00 This product has multiple variants. The options may be chosen on the product page -

ACL Design and Distribution Policy
$660.00 – $1,100.00Price range: $660.00 through $1,100.00 This product has multiple variants. The options may be chosen on the product page -

ACL Dispute Resolution Policy and Complaints Management Policy Templates
$550.00 -

ACL Document Retention Policy Template
$220.00 -

ACL External Service Provider Register
$50.00 -

ACL Gifts and Benefits Register
$50.00 -

ACL Hardship Policy Template
$330.00 This product has multiple variants. The options may be chosen on the product page -

ACL Marketing Checklist Template
$220.00 This product has multiple variants. The options may be chosen on the product page -

ACL Outsourcing Policy Template
$275.00 -

ACL Representatives Policy Template
$880.00 -

ACL Representatives Register
$50.00 -

ACL Responsible Lending Policy Template
$220.00 This product has multiple variants. The options may be chosen on the product page -

ACL Responsible Manager Policy Template
$220.00 -

ACL Risk Management Policy Template
$330.00 -

ACL Training Policy Template (Including Training Register)
$275.00
Further Information
Sophie Grace can provide you with an AFSL Compliance Program tailored to your business’ needs. We have a range of options available to suit your business and finance needs. You can read more about each option below.
Tailored Documents
Sophie Grace can prepare the compliance documents based on your business’ specific requirements. Contact us to discuss further.
Template Documents
You can purchase template documents from our online shop. You will need to tailor these documents yourself.
Compliance Portal
Sign up to our Compliance Portal to receive template documents as well as any updates we make to the documents as new legislation is released.
Rather watch a video?
Sophie Grace’s General Manager, Alicia, goes through the Compliance Policies and Procedural Documentations required in an ACL.

Alicia Pevely
General Manager


