AFCA receives a record number of complaints

In the 2022 – 2023 financial year, the Australian Financial Complaints Authority (AFCA) received a record 96,987 complaints, being a 34% increase from the previous year. According to AFCA, the increase in complaints could be attributed to a number of factors, including:

Growing financial stress in the community related to rising interest rates; Th...

Unlock this article and more helpful resources by signing up for our Subscription Portal.​

Sign up to access a free trial of our Regulatory Updates Subscription Plan or login to your account below.
Picture of Hannah Murray

Hannah Murray

As Compliance Consultant, Hannah provides support to both the Compliance and Legal Teams in preparing and reviewing documents and assists in the maintenance of documents for our ongoing clients.

AML/CTF Reforms

Sophie Grace can provide you with an AML/CTF Program and can assist you to tailor it to your business’ needs. We have three different options available to suit your business and finance needs.

Template Documents

You can purchase template documents from our online shop. The template is an instant download and includes prompts to help you tailor the document yourself. We have template documents for:

  • Tranche 1 Reporting Entities;
  • Item 54 Providers; and
  • Tranche 2 Entities.
Compliance Portal

Sign up to the Compliance Portal and receive the template AML/CTF Program Package, and obtain access to updated documents in light of any updates we make as new guidance or amended legislation is released. Choose between:

  • document-only plans;
  • consultation-only plans;
  • video and regulatory update plans; or
  • a combination of all three.
Tailored Documents

Sophie Grace can assist you to prepare the AML/CTF Program package based on your business’ specific requirements. Contact us to discuss further. 

Find everything you need in relation to the AML/CTF Reforms

AML/CTF REFORMS HUB

Sophie Grace Compliance Portal

The compliance portal provides various subscription plans to suit your business compliance needs. Watch our demonstration video now!

Compliance Portal

Recent Updates

Read more

Contact Us

We will get in touch as soon as possible

=
UNlock this article with our

free 1 month triaL

Sign up to our Regulatory Updates and Videos subscription plan and receive 1 month free with no lock-in obligations (if cancelled prior to the first billing date).

Sign up