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The Transition from FOS to the AFCA Commences 1 April 2018

Posted on March 28th, 2018 by Sophie Gerber in AFSL ComplianceDispute ResolutionFinance IndustryFOS
Is your business a member of the Financial Ombudsman Service (“FOS”)? If so, you should have received two important emails from FOS this month. One was sent in early March advising that the Gov ...

Dispute Resolution Reform: Changes are Coming

Posted on November 13th, 2017 by Sophie Gerber in ASICDispute ResolutionFOS
A single scheme for external dispute resolution will replace the three existing schemes from 1 July 2018, following the Senate Economics Legislation Committee’s report recommending that the Treasury ...