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FOS is nearly over and AFCA is starting – what do you need to do?

Hopefully, you have already completed your Financial Ombudsman Service Australia ("FOS") a...

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The Transition from FOS to AFCA Commences 1 April 2018

Is your business a member of the Financial Ombudsman Service (“FOS”)? If so, you shoul...

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Dispute Resolution Reform: Changes are Coming

A single scheme for external dispute resolution will replace the three existing schemes fr...

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