Unlimited access to AFSL video content
Instant access to all customisable AFSL retail compliance documents
Regular document updates to meet current regulatory standards
Optional consultation time available as an add-on
Retail Documents
Retail Documents and Time
Who is this for?
This subscription is ideal for AFSL holders that provide services to retail clients. Any client who does not meet the wholesale client definitions in the Corporations Act and Corporations Regulations 2001 is considered to be a retail client. The law provides greater protection to retail clients, so financial service providers need to be aware of the additional obligations that apply when dealing with retail clients.
To confirm that your clients do not meet the wholesale client tests, view our Retail V Wholesale page here. Examples of entities that may benefit from this subscription include: Financial Planners and Retail OTC Derivative Issuers. If you are unsure which subscription is best suited to your business, please contact us.
AFSL Compliance Program Template Comparison Chart
Below is a breakdown of the compliance policies you will have access to with each AFSL subscription plan.
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Do I need Consultation Time?
If you select the ‘Documents and Time’ Subscription, you will receive an allocated amount of consultation time with our staff each month at a discounted rate. The length of time you receive will depend on which staff member you choose to book a meeting with. For instance, you will receive 1 hour of time with our Director, Sophie, but may receive 90 minutes with one of our Junior Lawyers. When you are subscribed to a Time plan, you will have access to a separate ‘Consultation’ page in the Portal (see image 4 above). On this page, you are able to book a meeting with either Sophie Gerber, Alicia Pevely, or Victoria Pasquale. The consultation time can be used for:
Answering questions in relation to legislation, your compliance obligations, or compliance policies over the phone or zoom
Responding to emails
Reviewing your documents
Sitting in on your compliance meetings
If you don’t use all of your allocated time within a month, any unused time will roll over to the next month. If you select our ‘Documents Only’ plan, you are still able to book a meeting with our staff at a discounted rate. You will just need to purchase a block of 30 or 60 minutes via our shop.
How is the Portal charged?
The portal utilises API technology to directly debit customers every 30 days. When you sign up to the portal you will be able to select from 2 different direct debit options:


