You Have Selected a Retail Subscription

Unlimited access to AFSL video content
Instant access to all customisable AFSL retail compliance documents
Regular document updates to meet current regulatory standards
Optional consultation time available as an add-on

Retail Documents

Retail Documents and Time

Who is this for?

This subscription is ideal for AFSL holders that provide services to retail clients. Any client who does not meet the wholesale client definitions in the Corporations Act and Corporations Regulations 2001 is considered to be a retail client. The law provides greater protection to retail clients, so financial service providers need to be aware of the additional obligations that apply when dealing with retail clients.

To confirm that your clients do not meet the wholesale client tests, view our Retail V Wholesale page here. Examples of entities that may benefit from this subscription include: Financial Planners and Retail OTC Derivative Issuers. If you are unsure which subscription is best suited to your business, please contact us. 

AFSL Compliance Program Template Comparison Chart

Below is a breakdown of the compliance policies you will have access to with each AFSL subscription plan.

AFSL RetailAFSL Wholesale
Adequacy of Resources PolicyAdequacy of Resources Policy
Advice Policy-
AML/CTF ProgramAML/CTF Program
Anti-Bribery and Corruption PolicyAnti-Bribery and Corruption Policy
Anti-Hawking Policy-
Authorised Representatives ManualAuthorised Representatives Manual
Business Continuity Plan-
Breach Reporting Policy and RegisterBreach Reporting Policy and Register
Client Money PolicyClient Money Policy
Client Money Reconciliation and Reporting Policy-
Client Funds Reconciliation Spreadsheet-
Complaints Management Policy and RegisterComplaints Management Policy and Register
Compliance CalendarCompliance Calendar
Compliance PlanCompliance Plan
Conflicts of Interest Policy and RegisterConflicts of Interest Policy and Register
CPD Policy-
Design and Distribution Policy-
Dispute Resolution PolicyDispute Resolution Policy
Document Retention PolicyDocument Retention Policy
External Service Providers RegisterExternal Service Providers Register
Financial ChecklistFinancial Checklist
Gifts and Benefits Register-
Marketing ChecklistMarketing Checklist
Outsourcing PolicyOutsourcing Policy
Personal Dealing and Insider Trading PolicyPersonal Dealing and Insider Trading Policy
Related Party PolicyRelated Party Policy
Remuneration PolicyRemuneration Policy
Representatives Policy and RegisterRepresentatives Policy and Register
Responsible Manager PolicyResponsible Manager Policy
Risk Management PolicyRisk Management Policy
Risk Assessment and Management MatrixRisk Assessment and Management Matrix
Training Policy and RegisterTraining Policy and Register

Portal Preview

Do I need Consultation Time?

If you select the ‘Documents and Time’ Subscription, you will receive an allocated amount of consultation time with our staff each month at a discounted rate. The length of time you receive will depend on which staff member you choose to book a meeting with. For instance, you will receive 1 hour of time with our Director, Sophie, but may receive 90 minutes with one of our Junior Lawyers. When you are subscribed to a Time plan, you will have access to a separate ‘Consultation’ page in the Portal (see image 4 above). On this page, you are able to book a meeting with either Sophie Gerber, Alicia Pevely, or Victoria Pasquale. The consultation time can be used for:

Answering questions in relation to legislation, your compliance obligations, or compliance policies over the phone or zoom
Responding to emails
Reviewing your documents
Sitting in on your compliance meetings

If you don’t use all of your allocated time within a month, any unused time will roll over to the next month. If you select our ‘Documents Only’ plan, you are still able to book a meeting with our staff at a discounted rate. You will just need to purchase a block of 30 or 60 minutes via our shop. 

How is the Portal charged?​

The portal utilises API technology to directly debit customers every 30 days. When you sign up to the portal you will be able to select from 2 different direct debit options:

Bank Card
Australian bank account

Retail Documents

Retail Documents and Time

AML/CTF Reforms

Sophie Grace can provide you with an AML/CTF Program and can assist you to tailor it to your business’ needs. We have three different options available to suit your business and finance needs.

Template Documents

You can purchase template documents from our online shop. The template is an instant download and includes prompts to help you tailor the document yourself. We have template documents for:

  • Tranche 1 Reporting Entities;
  • Item 54 Providers; and
  • Tranche 2 Entities.
Compliance Portal

Sign up to the Compliance Portal and receive the template AML/CTF Program Package, and obtain access to updated documents in light of any updates we make as new guidance or amended legislation is released. Choose between:

  • document-only plans;
  • consultation-only plans;
  • video and regulatory update plans; or
  • a combination of all three.
Tailored Documents

Sophie Grace can assist you to prepare the AML/CTF Program package based on your business’ specific requirements. Contact us to discuss further. 

Find everything you need in relation to the AML/CTF Reforms

Sophie Grace Compliance Portal

Sign up today for up-to-date compliance policies and regular consultation with our staff. Watch our demonstration video now!

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